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From345US$ /night
Check-in
23Dec2025Select date
Check-out
24Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sector Rio Serrano, Torres del Paine National Park, Chile, .
-
Next to a mountain
Perfect
9.4
9.3
/10

Rio Serrano Hotel + Spa, a 4-star Torres del Paine National Park hotel, offers panoramic views of the Paine Massif and features a full-service spa, an indoor pool, and a large conference center. Guests can access complimentary breakfast, lunch, and dinner through the all-inclusive program, with regional specialties available at the on-site restaurant.

Rooms & Amenities

All guestrooms at Rio Serrano Hotel + Spa include premium bedding and laptop-friendly workspaces, along with free WiFi and safes. Rooms feature carpeted floors and large windows offering scenic views of the Massif.

Dining & Local Area

The on-site Kaienk Restaurant serves regional cuisine with garden views, and De Agostini Bar offers drinks and light fare. Guests also have the option to explore various excursions in the surrounding areas.

Leisure & Business

Rio Serrano Hotel + Spa features recreational amenities including an indoor pool, a 24-hour health club, and a sauna. For meetings and events, the hotel boasts the largest conference center in Torres del Paine, accommodating up to 200 people.

Location & Activities

The hotel is strategically situated 4 km from one of the entrances to Torres del Paine National Park, surrounded by stunning natural landscapes. Nearby amenities include transportation options, as well as various activities centered around outdoor exploration.

“With its prime location near the park entrance, this is a great base for exploring; add to that a full-service spa, and dining featuring regional cuisine, and you have everything you need. I especially like that the conference facilities accommodate large groups, making it suitable for both leisure and business. A standout in the region.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double or Twin Room Mountain View All Inclusive
2 persons
32 m² 
2 Single beds
Shower
Heating
Standard Double or Twin Room All inclusive
2 persons
24 m² 
2 Single beds
Shower
Heating
Classic Twin or Double room All Inclusive
2 persons
28 m² 
2 Single beds
Shower
Heating
Classic Double or Twin Room
2 persons
28 m² 
2 Single beds
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Hiking
  • Horseback riding
  • Billiard tables
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath

Room features

  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

The Rio Serrano Hotel + Spa presents a delightful array of dining venues, each offering a unique blend of local and international flavors. Guests can indulge in exquisite culinary creations while enjoying breathtaking views of the Paine mountain range, enhancing every meal with a touch of nature's beauty.
Rio Serrano Hotel + Spa Torres del Paine National Park Restaurant photo
Rio Serrano Hotel + Spa Torres del Paine National Park Restaurant photo
Rio Serrano Hotel + Spa Torres del Paine National Park Restaurant photo

Qawasqar Restaurant

Italian, Mediterranean, Peruvian, Local, International
Ambiance
Family-friendly with a traditional yet romantic vibe, framed by panoramic views of the stunning nature outside.
Key Offerings
Experience a diverse menu featuring vegetarian, vegan, and gluten-free options, and savor fresh seafood and local dishes. Perfect for leisurely breakfasts and intimate dinners alike.
Reservation
No
06:00 - 21:00 daily

Restobar De Agostini

American, Italian, Mediterranean, Seafood, Steakhouse, Latin American
Ambiance
Modern and romantic, this venue embraces a contemporary charm, perfect for both high teas and late-night cocktails.
Key Offerings
Highlights include pizza and grilled specialties, as well as an extensive selection from the bar. Guests can unwind during cocktail hour or indulge in a delightful brunch overlooking nature.
Reservation
No
10:00 - 23:00 daily

Kaienk Restaurant

Regional cuisine with a focus on light fare
Ambiance
Nestled in a garden setting, offering serene views of the surrounding landscapes and mountains.
Key Offerings
Showcases local ingredients and flavors, inviting guests to enjoy fresh, light dishes that celebrate the region's culinary heritage.
Reservation
No
Hours vary.

Location

Sector Rio Serrano, Torres del Paine National Park, Chile, .
Map view
Sector Rio Serrano, Torres del Paine National Park, Chile, .
Restaurants
Quincho Pampa Lodge
840 m
Lote 1
Explore Torres del Paine National Park
Activities Near Rio Serrano Hotel + Spa
Top Attractions
Activities
Dining
Mirador Cuernos Del Paine
10 minutes' drive
Stunning viewpoints of the iconic Cuernos peaks with picturesque landscapes, perfect for photography.
Hiking Trails
10 minutes' drive
Various trails suitable for all skill levels, with guided tours available for those seeking expert advice.
Relaxation at Spa
5 minutes' walk
Spa services offering massages and wellness treatments, ideal for rejuvenation after outdoor adventures.
Quincho Pampa Lodge
Quincho Pampa Lodge
11 minutes' walk
Charming lodge serving local dishes, known for its flavorful Patagonian lamb and rustic atmosphere.

Getting around
City Centre
Torres del Paine National Park23 min  ·  14.7 km
Airports
Puerto Natales (PNT)116 min  ·  77.1 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5 based on 1329 reviews
9.4
9.4/10 based on 1172 reviews
#5 of 11 hotels in Torres del Paine National Park based on Tripadvisor
Dominic
United Kingdom, February  2025
8.0/10

I had a wonderful experience at this hotel, which is conveniently located just outside the Torres del Paine National Park. The rooms are spacious with stunning mountain views, and I found the overall atmosphere to be very relaxing. However, I did wish for air conditioning as it got a bit warm. The service was excellent, especially when they helped me arrange transfers at the last minute. Overall, it's great value for money given the location and amenities, although some dining options could use improvement.

Rooms
8.0
The rooms were spacious and had a superb view of the mountains, which I absolutely loved. However, the lack of air conditioning made it a bit uncomfortable at times.
Service
9.0
The service was exceptional, with the staff going out of their way to assist me, particularly with arranging last-minute transfers.
Location
10.0
The location is fantastic, just outside the park entrance, making it incredibly convenient for exploring Torres del Paine.
Dining
6.0
While the dining options were decent, I found the breakfast choices somewhat limited.
Facilities
7.0
The hotel offered a nice array of amenities to unwind, but I felt that more could be done in the dining department.
Stunning mountain views
No air conditioning
Victoria
United Kingdom, January  2025
7.0/10

My stay at the hotel was truly lovely, with an unbeatable view of the Massif that made every moment special. The rooms were simple yet charming, offering a budget motel vibe. While the experience was enjoyable overall, I did miss having air conditioning during my stay. The location is fantastic, right on the edge of the park, making it perfect for outdoor lovers. Although the amenities are basic, I felt that it offered decent value for money considering the breathtaking surroundings.

Rooms
7.0
The rooms were simple but had the most beautiful view of the Massif. They felt like a budget motel but were still clean and comfortable.
Service
6.0
The service was adequate, though nothing particularly stood out.
Location
9.0
The hotel is positioned just outside Torres del Paine National Park, which is perfect for easy access to all the park's attractions.
Dining
Facilities
6.0
Facilities were quite basic but met my needs during the stay.
Riley
United Kingdom, November  2024
8.0/10

I had a wonderful stay at this hotel, which is perfectly located just outside Torres del Paine National Park. The rooms offered spectacular views of the mountains, making my mornings truly special. Although the service was fine, a bit more attention to detail would have been appreciated. The dining options were healthy but somewhat limited, and it would have been nice to have more variety. Overall, I found it to be a good value for what I got.

Rooms
9.0
The rooms had superb views of the mountain and were clean and spacious.
Service
7.0
Service was decent but could be improved; I expected a bit more attention to detail.
Location
10.0
The location just outside Torres del Paine National Park is fantastic for access to nature.
Dining
6.0
Dining options offered healthy dishes, but the variety was somewhat lacking.
Facilities
8.0
The facilities were nice and well-maintained, contributing to a pleasant stay.
Oliver
United Kingdom, November  2024
8.2/10

My stay at the hotel was quite enjoyable, especially with the spectacular views of the Cuernos peaks from my room. The amenities were excellent, and everything was updated and very clean. However, the dining experience could use some improvement, as the options felt somewhat limited. Overall, it offers great value for money, particularly with its location just outside Torres del Paine national park.

Rooms
9.0
The rooms were updated, very clean, and provided a fantastic view of the Cuernos peaks.
Service
8.0
The service was attentive with great housekeeping, which made my stay quite comfortable.
Location
10.0
The hotel is perfectly located just outside the Torres del Paine national park, making it very convenient for accessing the park.
Dining
6.0
The dining options could be better as I found the variety somewhat lacking.
Facilities
8.0
Facilities were modern and well-maintained, adding to the overall comfort of my stay.
Alf
United Kingdom, September  2024
7.6/10

I had an amazing stay at this hotel just outside Torres del Paine National Park. The view of the Cuernos peaks from my room was simply breathtaking, and the king size bed made my nights incredibly comfortable. However, while the service was attentive, I felt that a few more amenities would have really enhanced the experience. The spa facilities are great, but the location, while beautiful, is somewhat removed from the park's main attractions.

Rooms
9.0
The room was clean and comfortable, boasting a king size bed and a fantastic view of the Massif.
Service
7.0
The staff were very accommodating, but I did find some areas where they could improve.
Location
7.0
The hotel is just outside the Torres del Paine park, offering great views in common areas, though it felt a bit far from the main attractions.
Dining
8.0
The dining options were nice, although not extensive; the USDA prime-aged steaks were a highlight.
Facilities
7.0
The hotel has a decent spa area which I enjoyed, though it could benefit from more features.
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Rio Serrano + Spa guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of rooms:
211
FAQs
About Rio Serrano Hotel + Spa
What are the check-in and check-out times at Rio Serrano Hotel + Spa?
Check-in is at 16:00, and check-out is at 12:00.
Is there a restaurant on-site at Rio Serrano Hotel + Spa?
The hotel features two on-site restaurants: Qawasqar, which serves international cuisine, and Restobar De Agostini, offering light fare and cocktails.
How far is Rio Serrano Hotel + Spa from Torres del Paine National Park?
The hotel is located 4 km from one of the entrances to Torres del Paine National Park.
What room amenities are available at Rio Serrano Hotel + Spa?
Rooms include free Wi-Fi, flat-screen TVs with satellite channels, premium bedding, mini-fridges, and large windows with mountain views.
Does Rio Serrano Hotel + Spa provide parking facilities?
Free private parking is available on-site without the need for a reservation.
What wellness facilities are offered at Rio Serrano Hotel + Spa?
The hotel features a full-service spa, an indoor swimming pool, a fitness center, and a sauna for guest relaxation.
Are there any children's facilities at Rio Serrano Hotel + Spa?
The hotel has a children's playground and offers board games for entertainment.
What dining options are available for breakfast at Rio Serrano Hotel + Spa?
A buffet breakfast is available daily, with options included for guests traveling with the full-board program.
What language is primarily spoken by staff at Rio Serrano Hotel + Spa?
The staff primarily communicates in Spanish and English.
Is there an airport transfer service available at Rio Serrano Hotel + Spa?
Shuttle services can be arranged for an extra fee.

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Rio Serrano Hotel + Spa Torres del Paine National Park Room photo

Rio Serrano Hotel + Spa

9.4
Perfect1172 reviews
14.7 km from center
311 US$
345 US$
per night
Mobile-only price